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If there are lots of backups started at the same time, due to the single thread of ddrmaint service, MCS could wait for more than 5 minutes to receive the token from Data Domain:Ġ5/05-21:07:46.00230. FINE: exec ddrmgrcli : exit code: 0: /usr/local/avamar/bin/ddrmgrcli request-auth-token -client=,xxxxx013,10.138.12.Ready to your blog? Dare to Conquer is amazing and you won't have to worry about buying another course.
May 8 21:00:14 avamar ddrmaint.bin: Info: = request-token finished in 12 seconds May 8 21:00:14 avamar ddrmaint.bin: Info: ddrmaint Info : Data Domain handle:16 capabilities:0x0060031B May 8 21:00:14 avamar ddrmaint.bin: Info: request-token::is_ddr_opened: found cached handle:16 connection 8 21:00:14 avamar ddrmaint.bin: Info: request-token::open_ddr: using previously opened connection handle:16 (1)
May 8 21:00:14 avamar ddrmaint.bin: Warning: request-token::parse_clients Client 'sfdcololog013' failed to resolve. one of DNS servers is unable to reach, the request could take more than 10 seconds. But if there is a DNS server issue on the Avamar utility node,e.g. Normally requesting a token from Data Domain just takes less than 1 second. The session ticket for GSAN has 5 minutes lifetime which is hard-coded. MCS requests the session ticket from GSAN first, then requests DD Boost authentication toekn from Data Domain. While performing a backup to Data Domain with security session feature, there are two types of token needed: one is session ticket for GSAN, another is authentication token for Data Domain. From the gsan log, the ticket expired.Ħ-01:07:48.12193 WARN: sessionkeytable::checksignature ticket expired for serial=65474 The above error shows the ticket login failed. Using DD Boost Authentication Token is a security feature coming with v7.3. Sometimes, the backup job might be stuck in the 'Waiting - Queue'. On the MC GUI, that backup might show 'Failed' or 'Timed Out - Response'.
BACKUP BUDDY CREATING THE BACKUP ARCHIVE MAY HAVE TIMED OUT CODE
21:07:28 avtar Info : Error summary: 4 errors: 8941, 5704, 5126, 8609 21:07:28 avtar Info : Sending wrapup message to parent 21:07:28 avtar Info : Command failed (4 errors, exit code 10008: cannot establish connection with server (possible network or DNS failure)) Verify correct server address and login credentials. 21:07:28 avtar Error : Login error 5: Authorization failure (Session Ticket login) 21:07:28 avtar FATAL : Fatal server connection problem, aborting initialization. 21:07:28 avtar Info : Logging in on connection 0 with Session Ticket 21:07:28 avtar Info : Using Secure Session Ticket Format 21:07:28 avtar Info : Starting graceful (staged) termination, Fatal server error (wrap-up stage) 21:07:28 avtar FATAL : Fatal Server Error occurred (MSG_ERR_AUTH_FAIL), aborting execution (SECURETICKETLOGIN=452 serial=1 seq=0 flags=R:H:0 kind=0 rsp=MSG_ERR_AUTH_FAIL) 21:07:28 avtar Error : Connection killed from GSAN.
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